Rental Period - Price shown is for the hours selected. Trained operators are provided for the duration of the rental to operate the ride. Rentals going to apartments, HOA communal gated properties, or short term rental properties will incur extra fees because of time constraints. All rentals require a credit card on file and balance due must be paid upon or prior to delivery time. Ride waivers will need to be signed by all riders or parent guardians.
Late Night Events - Late night events will incur an additional fee because our personnel will have to work after-hours and operations will need to stay open during this time to accommodate.
Setup Location - It is the clients responsibility to measure the setup location to make sure rented products will fit, measurements are specified in the product page. Please make sure to select the correct setup location during checkout so we are prepared for setup. Setup NOT allowed on Dirt, Gravel or Sand.
Pathway to Setup Location - It is clients responsibility to make sure the pathway is clear of all obstacles and prepared for delivery so there are no delays. An 11 feet wide pathway is required to the setup location. Our vehicle must be able to drive to the setup location as the ride is towed by the vehicle. A Fee will apply for any stairs or incline/declines present to the setup location as products are heavy and entail more physical work. Mechanical Rides are NOT allowed to go up any stairs/incline/decline because they are too heavy.
Cancellations - Cancellation must be done within 72 hours before the rental date or else a cancellation fee up to the entire rental amount may apply. Exceptions are made for cancellations on Rainy or Inclement weather days, please check Cancellation and Rain Policies for more information.
Park Rentals - All park rentals will incur an additional fee because of time constraints for delivery and pickup, and also because of the extra work to transport items the long distance to the event location. All park orders MUST have an inflatable for us to deliver, we DO NOT deliver ONLY tables, chairs and smaller accessories to parks. Park orders typically also require the client to obtain a permit from the city parks and recreation, mostly all parks require permits.